Effective Date: January 2025
RAYROCK DESIGN ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our website design services. This Policy is intended to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA).
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following personal information when you engage with our services:
- Name
- Email Address
- Phone Number
- Business Name
- Project Details or Descriptions
- Payment Information (processed via third-party service)
This information is collected when you interact with us through project inquiries, service purchases, and account management.
2. How We Collect Information
We collect personal data through:
- Direct interactions with you (e.g., when you request a quote, consultation, or purchase a service)
- Our third-party service provider HoneyBook, which facilitates client onboarding, contracts, invoicing, and payments.
3. Use of Your Information
We use the information we collect for the following purposes:
- To provide and manage website design services
- To communicate with you regarding your projects or inquiries
- To process payments and send invoices
- To maintain business records for legal and accounting purposes
- To comply with legal obligations
We do not sell your personal data.
4. Third-Party Services
We use HoneyBook to manage client communications, proposals, contracts, and payments. Any personal information shared through HoneyBook is subject to their privacy practices. You can view HoneyBook’s Privacy Policy here: https://www.honeybook.com/privacy
Other third-party services may include payment gateways and accounting software, which may collect and process your data on our behalf.
5. Cookies and Tracking Technologies
We do not use cookies, tracking pixels, or other similar tracking technologies on our website.
6. Your Privacy Rights
California Residents (CCPA Rights)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal data
- Opt-out of the sale of your personal information (Note: We do not sell personal data)
- Non-discrimination for exercising your privacy rights
To exercise your rights, please contact us using the information in Section 10 below. We may need to verify your identity before processing your request.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy or as required by law. This typically includes maintaining project and financial records for legal or accounting obligations.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission or storage system can be guaranteed to be 100% secure.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
10. Contact Us
If you have any questions or wish to exercise your rights under this Privacy Policy, you may contact us at:
RAYROCK DESIGN
📧 Email: Rachel@rayrockdesign.com
📞 Phone: (561) 203-5810
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update this Policy, we will revise the "Effective Date" at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.